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Will AI replace Secretaries?
Office & Admin · US · AI² Index
Why this score
Calendar management, email sorting, meeting scheduling, filing, and document formatting — the daily backbone of secretarial work — are being absorbed by AI tools that already exist and are actively deployed in US offices. Travel booking, expense report processing, and phone screening are following close behind as voice AI and integrated office platforms mature. There is no meaningful legal or regulatory barrier slowing this replacement, and the economic case for automation is strong enough that employers are already acting. If your value proposition is defined by these tasks, the window to reposition is closing fast.
This score describes the occupation across the US, not any individual. The explanation is AI-generated from AI² Index scores and may contain errors. Not career advice.
What happens next for Secretaries?
The full report covers the six dimensions behind this score, a five-year outlook, and concrete actions to take.
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